Calltech SA collects data about you through our interactions with you and through our products. Some of this data is provided directly by you and some is obtained by us by collecting data about your interactions, use and experiences with our services. The data we collect depends on the context of your interactions with third parties such as Google and the different interaction applications of this server such as Gmail, Google contacts directory, Google Docs, Spreadsheets and Presentation and Google Meet Chat or the choices you make, including those related to your privacy settings and the products and features you use. We also obtain data about you from third parties on our application.

You have choices regarding the technology you use and the data you share. When you are asked to provide personal data, you may decline to do so. Many of our services require some personal data in order to provide a service to you. If you choose not to provide data required to provide a service and/or product or feature to you, you will not be able to use that product or feature.

Similarly, where we need to collect personal data by law, to enter into or perform a contract with you and you fail to provide that data, we will not be able to enter into that contract, or if this is related to an existing service you are using, we may need to suspend or terminate that service. We will notify you when this is the case. Where providing data is optional and you choose not to share personal data, features that use that data, such as personalisation, will not work for you.

Information from your Google account. With a Google account, you can sign in to the CtiContRol application, as well as those of certain Google partners. Personal data associated with your Google Gmail account includes credentials, name and contact information, payment information, devices and data usage, your contacts, microphones, camera, information about your activities and your interests and favorites. Signing in to your Google account enables personalized and consistent experiences across products and devices, allows you to use cloud data storage, allows you to make calls, interact, and enhance real-time and collaborative communications capabilities using tools stored in your account, and also enables other features.

Messages. The conservation and storage of your voice and fax messages will be subject to the parameters that you as a user make regarding your data and information, as well as the frequency and updating of backup copies within the platform.

Calls. The recording of your calls will be subject to the personal settings that you as a user make regarding your data and information, as well as the frequency and updating of backup copies within the platform.

Backups. The backup service will be subject to the terms and conditions of the agreement entered into with you or the entity you represent, conditioned on the availability of the service in the available versions.

Usage and Log Information. We collect performance, diagnostic, and service-related information. This includes information about your activity (such as how you use our services, how you interact with others using our services, and similar data), log files, as well as performance, website, crash, and diagnostic reports and logs.

Transaction Information. If you make a subscription payment for our services, we may receive information and confirmations, such as payment receipts, including from app stores or third parties that process your payment.

Connection and Device Information. We collect information specific to your device when you install, access, or use our Services. This includes information such as your hardware model, operating system information, browser information, IP address, and mobile network information, including phone number and device identifiers. We collect information about your device's location.

Information provided by third parties. We receive information that other people provide, which may include information about you. For example, when others join the contact list of other Google Workforce accounts, users you know who use our services, they may provide their phone number from your Google Account contact list (and you may provide theirs), or they may contact you, send messages to groups you belong to, or call you.

Third-Party Services. We allow you to use our services in connection with third-party services, to receive information about your information and data from them. For example, in the call service to share with your contacts, groups or broadcast lists on our services. When using our services you should be aware that the terms and privacy policies that govern the use of such services will apply.